The Academy (Arab Institute of International & Diplomatic Affaires), in collaboration with the Institute of National Administration (INA), organized a workshop on Management & Art of Negotiation dedicated for a group of new Syrian diplomats at the location of the Syrian International Academy including the following perspectives:
1. Basics of negotiation illustrated with examples and practice.
2. Styles of negotiation illustrated with examples and practice.
3. Phases of the negotiation process.
5. Negotiator's skills.
6. Practical pattern (Zalda's Crisis).