Diploma in Crisis and Disaster Management

This program was designed to meet the training needs of the local job market, based on the national professional standards.

This program combines practical skills (hands-on training) with theoretical knowledge in a setting that simulates reality and produces qualified professionals who are well-informed in the following disciplines:

  • Risk Management
  • Communication and Capacity Building
  • Reconstruction

Program Objective

This program aims to provide trainees with the skills and knowledge required for working in the field of crisis and disaster management at ministries, government organizations, NGOs, and INGOs according to contemporary scientific theories and modern methods.

Program Content

1) Risk Management

The program offers risk and disaster management courses that raise awareness about natural disasters and how they are managed and explains techniques and methods for preventing industrial risks in order to reduce its impact on people, establishments, and the environment through developing prevention and coping strategies.

It also explains mechanisms and technologies necessary for developing response plans and ensure preparedness in case of risks, whether they were at the level of enterprises, districts, or countries.

This part of the program will get trainees introduced to technologies so they can later on dive deeper into decision-making analysis using GIS databases in particular.

2) Communication and Capacity Building

The program gives special attention to human development and capacity-building at various levels to develop the state and local communities and to confront present and future potential crises, taking into account the subjects that cover the area’s different aspects, especially PR skills, including crisis communication, whether at the level of the institution that’s building its image and reputation, or at the level of individuals who work at institutions and must communicate with the public opinion in the case of a crisis.

Trainees will learn how to deal with the media, produce press releases, and the role of the official spokesperson. They will also learn how to manage effective media relations during a crisis’ life cycle (before, during, and after) and be able to intervene quickly during crises.

3) Reconstruction

The program offers different development courses, such as rebuilding the economy and public services using modern approaches—including the relationship between development and reconstruction in general and the relationship between economic policies and rebuilding processes in specific, while analyzing the participatory process of different actors in both development and construction and assessing resources required for reconstruction.

Trainees will get introduced to administrative development, the roles of leaderships’ competencies, and the importance of the knowledge and good management/governance in the administrative development process.

They will also acquire knowledge in administrative reform, transparency, and governance, which are necessary for reconstruction and development.

Detailed Objectives

This program aims to:

  1. Improve the trainees’ knowledge in the field of crisis and disaster management.
  2. Introduce trainees to the theoretical knowledge necessary for developing and instilling gained know-how skills for managing crises and disasters.
  3. Provide trainees with the skills required for improving their competence to work in government organizations as well as NGOs and INGOs.
  4. Develop positive attitudes necessary for working in readiness and emergency departments.
  5. Improve the trainees’ performance through quality hands-on exercises in crisis and disaster management.
  6. Enhance an individual’s creative thinking ability so that s/he adapts with her/his work and improves it.

Program Duration

The program is divided into 400 hours of in-class lectures and 200 hours of hand-on training at private and public firms.

Entry Requirements

High school diploma, or an equivalent diploma.

Who Should Enroll?

This program’s graduates can work in fields linked to crisis and disaster management at government organizations, NGOs, INGOs, readiness and emergency departments, and civil society institutions.

Program Content

  1. Foundations of Risk Management
  2. Introduction to Natural Disasters
  3. Emergency Plans
  4. Public Relations for Crises and Disasters
  5. Financial and Economic Management of Crises and Disasters
  6. Capacity-building (preparing a community capable of coping with crises and disasters)
  7. Negotiation, Mediation and Conflict Resolution
  8. Industrial Risk Management
  9. Administrative Development
  10. Rebuilding the Economy and Public Services
  11. Political Development
  12. GIS for Disaster Risk Management
  13. Crisis Reporting

Additional topics provided through workshops:

  1. Introduction to the Science of Public Administration
  2. Communication and Presentation Skills
  3. Settlement of International Disputes
  4. How to Speak to the Media (The Official Spokesperson)
  5. NGOs and Civil Society
  6. Human Rights in Times of Peace and Armed Conflict


Tel: +963-11-6670155
Mob: +963-991002282
MOB: +963-994357357
Fax: +963-11-6117020
P.O. Box 9192
Damascus, Syria

Note: The Syrian International Academy offers special tuition fees for Syrian trainees.

To download the application form, click here.